Customer Support - The team performance blog | Geckoboard (Page 4) | Geckoboard blog
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Articles
4 ways to simplify your Zendesk reporting
- by Dale Pearson
5 June 2023
How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard
- by Sam Gane
5 May 2023
One Acre Fund creates a KPI-driven culture with Geckoboard
- by Sam Gane
4 May 2023
With Geckoboard, our First Touch Resolution improved by 41%
- by Sam Gane
4 May 2023
Veho's Help Desk use Geckoboard & now have complete oversight of their workload
- by Sam Gane
21 April 2023
How dashboards helped transform the way the Jigsaw Customer Service team operate
- by Sam Gane
5 April 2023
How to connect Freshdesk to Slack & generate KPI dashboards
- by Dale Pearson
10 January 2023
How to generate Zendesk reports in Slack channels automatically
- by Dale Pearson
10 January 2023
10 best Zendesk apps to deliver amazing support in 2023
- by Richard Ingram
25 November 2022
A guide to managing agent seats in Zendesk
- by Richard Ingram
8 November 2022
5 rookie mistakes you can easily avoid in the holiday rush
- by Dale Pearson
4 November 2021
How to track the right SLA metrics for customer support
- by Team Geckoboard
2 July 2021