Customer Support - The team performance blog | Geckoboard (Page 6) | Geckoboard blog
The hidden intricacies of CSAT
- by Luis Hernandez \ 24 February 2021
Top 5 customer support metrics to help you improve customer relationships
- by Team Geckoboard \ 17 February 2021
How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)
- by Sam Gane \ 5 February 2021
How Capture One's Support Team use Geckoboard to provide great service and track launches
- by Sam Gane \ 4 February 2021
UNSTUCK: The Inspiration Playbook for Customer Service Teams
- by Team Geckoboard \ 1 January 2021
From consultant to Dir. of Customer Care at Maisonette: How Geckoboard helps Logan Grooms supercharge support teams
- by Sam Gane \ 29 October 2020
How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month
- by Sam Gane \ 21 September 2020
How Geckoboard dashboards help India’s largest online furniture rental company deliver incredible customer service
- by Sam Gane \ 4 September 2020
Zendesk certifies Geckoboard as Suite Ready - get three months of Geckoboard free
- by Nick Smith \ 29 May 2019
Customer Support Heroes: Chef-turned-support-manager Ade Mitchell reveals the secret sauce to boosting productivity at Veeqo
This is the fourth part in our mini-series of stories from unsung heroes on the front lines...
- by Adele Simor \ 22 June 2018
Customer Support Heroes: How Director of Customer Support Jodi Miller brought together the distributed support teams at PayByPhone
This is the third part in our mini-series of stories from unsung heroes on the front lines...
- by Adele Simor \ 8 June 2018
Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co
This is the second part in our mini-series of stories from unsung heroes on the front lines...
- by Adele Simor \ 4 June 2018
Share your goals, metrics, and data on a live dashboard
Geckoboard is the easiest way to make key information visible for your team.