## 6 tips for managing Customer Support remotely

- by Sam Gane  
- 8 November 2023

---

## 8 Zendesk metrics that are better tracked in real time

- by Nick Smith  
- 27 October 2023

---

## Is your Customer Service team getting the recognition they deserve?

- by Sam Gane  
- 26 October 2023

---

## Why is real-time reporting so important for Customer Support teams?

- by Sam Gane  
- 23 October 2023

---

## The Fear Of Being Tracked (FOBT): navigating dashboard anxiety in your team

- by Nick Smith  
- 6 October 2023

---

## How to create daily performance snapshots for Zendesk

- by Nick Smith  
- 4 October 2023

---

## How to track Zendesk Service Level Agreement (SLA) metrics

- by Dale Pearson  
- 26 September 2023

---

## How To Connect Zendesk To Power BI: Step-by-Step Guide

- by Team Geckoboard  
- 16 August 2023

---

## Best Zendesk Training Resources in 2023

- by Team Geckoboard  
- 15 August 2023

---

## How to use Zendesk triggers to improve your reporting

- by Luis Hernandez  
- 11 August 2023

---

## An easier way to build Zendesk custom reports

- by Dale Pearson  
- 7 August 2023

---

## How to view real-time Zendesk reports on mobile

- by Dale Pearson  
- 21 July 2023

---

## Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.