Subprocessors | Geckoboard
Subprocessors
To support delivery of our Services, Datachoice Solutions Ltd. t/a Geckoboard may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the ToS or superseding written agreement between Customer and Geckoboard (the “Agreement”).
THIRD PARTIES
All of our Subprocessors are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our Subprocessors to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
INFRASTRUCTURE SUBPROCESSORS
| Sub-processor | Purpose | Data Processed | Location | Transfer Mechanism | Contact Details |
|---|---|---|---|---|---|
| Amazon Web Services Inc. | Cloud services provider and data storage | All data stored within our database and services | United States | DPF | dataprivacyframework@amazon.com 2021 7TH Ave, Seattle, WA 98121, USA |
| Google LLC. | Cloud service provider | Name, Email address and IP address | United States | DPF | dpf-core-team@google.com 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA |
| Heroku Inc. (part of Salesforce.com, Inc.) | Cloud service provider | First name, surname, email address, company name, IP address, business address, billing address of customers | United States | DPF | privacy@salesforce.com Salesforce, 415 Mission St FL 3, San Francisco, CA 94105, USA |
OTHER SUBPROCESSORS
| Sub-processor | Purpose | Data | Location | Transfer Mechanism | Contact Details |
|---|---|---|---|---|---|
| Twilio Inc. (Sendgrid) | Email service provider | Name, email address and User ID of customers and end users | United States | DPF | privacy@twilio.com 101 Spear St FL 5, San Francisco, CA 94105, USA |
| SmartBear Software Inc. (Bugsnag) | Error monitoring services | User IDs | United States | DPF | Privacy@smartbear.com 450 Artisan Way, Somerville, MA 02145, USA |
| Hound Technology Inc t/a Honeycomb | Application monitoring services | User IDs | United States | DPF | compliance@honeycomb.io 548 Market St #25362, San Francisco, CA 94104, USA |
| ActiveCampaign, LLC | Email service provider | Name and email address of customers and end users | United States | DPF | jason@activecampaign.com 1 N Dearborn St FL 5, Chicago, IL 60602, USA |
| Mixpanel, Inc. | Product analytics services | IP address and geographic location of logged in user, company name and user ID | United States | DPF | compliance@mixpanel.com 1 Front St, 28th Floor, San Francisco, CA 94111, USA |
| Pusher Limited | Websockets services | User IDs | United Kingdom | EU Adequacy | privacy@bird.com 3 More London Riverside, 4th Floor, London, SE1 2AQ, United Kingdom |
| Recurly, Inc. | Payment management services | First name, surname, email address, company name, IP address, business address, billing address of customers, payment information | United States | DPF | ralmaria@recurly.com 201 Spear Street Suite 1100, San Francisco, CA 94105, USA |
| Intercom, Inc. | CRM services | Website visitor IP address. Name, email address, IP address and geographic location of logged in user, company name and user ID. Other personal details that individuals choose to share as part of a support conversation | United States | DPF | legal@intercom.io 55 2nd Street, Suite 400, San Francisco, CA 94105, USA |
| HubSpot Inc. | Communications tool | Email address, geographic location, company name and user ID. | United States | DPF | Contact Form 25 First Street, Cambridge, Massachusetts, 02141, United States |
| MotherDuck Corporation, Inc. | Import data platform | Name, Email address, phone number, company name and user ID. | United States | SCCs | info@motherduck.com 2811 Fairview Ave E, Suite 2000, Seattle, Washington 98102, United States. |
UPDATES
As our business grows and evolves, the Subprocessors we engage may also change. We will provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.