Interactive View

When important metrics change, use Interactive View to drill down deeper, and quickly understand why.

A faster way to query your KPIs

Geckoboard dashboards show you when a metric changes. Interactive View reveals why — explore the underlying trends without leaving Geckoboard or running complex queries.

Diagnose problems

Investigate the root cause of a change so your team can take quick, targeted action.

Break metrics down

Examine how a metric has changed over time, or analyze performance by different fields.

Go granular

Access the source data to pinpoint the exact tickets, calls or orders affecting your metrics (available for Zendesk Support, Aircall and Shopify).

We operate on a marketing and sales service level agreement. The dashboards I have in Geckoboard really cleanly give us a picture on any given day of whether everyone is upholding that agreement and where the cracks are.

Christopher Ford

Director of Growth at HappyDoc

90+ data sources

Raise awareness of key metrics by making KPIs easy to access and understand, wherever they’re stored.

Plus 90+ other tools

Interactive View in action

See how Support teams can monitor service levels more efficiently, by using Interactive View to investigate which support tickets are affecting your KPIs.

How to track Zendesk tickets with Service Level Agreements (SLAs) in real-time - YouTube

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How to track Zendesk tickets with Service Level Agreements (SLAs) in real-time Geckoboard

FAQ

Who can access Interactive View?
Dashboard admins, and view-only users who have been given Explorer privileges.

Which data sources support Interactive View?
Aircall, Facebook, Facebook Ads, Google Ads, Google Analytics 4, Google Search Console, HubSpot, Instagram Business, Intercom, LinkedIn, Matomo Cloud, Pipedrive, Shopify, Stripe, YouTube Analytics and Zendesk Support.

Does Interactive View affect my dashboards?
No. Explorations don’t permanently change your widgets, and they aren’t visible on TV or sharing links.

How much does it cost?
Interactive View is available on Pro plans and above. See our pricing for details.

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