# Interactive View

When important metrics change, use Interactive View to drill down deeper, and quickly understand why.

## A faster way to query your KPIs

Geckoboard dashboards show you when a metric changes. Interactive View reveals why — explore the underlying trends without leaving Geckoboard or running complex queries.

### Diagnose problems

Investigate the root cause of a change so your team can take quick, targeted action.

### Break metrics down

Examine how a metric has changed over time, or analyze performance by different fields.

### Go granular

Access the source data to pinpoint the exact tickets, calls or orders affecting your metrics (available for Zendesk Support, Aircall and Shopify).

We operate on a marketing and sales service level agreement. The dashboards I have in Geckoboard really cleanly give us a picture on any given day of whether everyone is upholding that agreement and where the cracks are.

Christopher Ford

Director of Growth at HappyDoc

## 90+ data sources

Raise awareness of key metrics by making KPIs easy to access and understand, wherever they’re stored.

Plus 90+ other tools

## Interactive View in action

See how Support teams can monitor service levels more efficiently, by using Interactive View to investigate which support tickets are affecting your KPIs.

### How to track Zendesk tickets with Service Level Agreements (SLAs) in real-time - YouTube

Tap to unmute

[How to track Zendesk tickets with Service Level Agreements (SLAs) in real-time](https://www.youtube.com/watch?v=Yq5ivEjMORY) [Geckoboard](https://www.youtube.com/channel/UCI5dEMZJq7V407cC74knfeg)

## FAQ

**Who can access Interactive View?**  
Dashboard admins, and view-only users who have been given Explorer privileges.

**Which data sources support Interactive View?**  
Aircall, Facebook, Facebook Ads, Google Ads, Google Analytics 4, Google Search Console, HubSpot, Instagram Business, Intercom, LinkedIn, Matomo Cloud, Pipedrive, Shopify, Stripe, YouTube Analytics and Zendesk Support.

**Does Interactive View affect my dashboards?**  
No. Explorations don’t permanently change your widgets, and they aren’t visible on TV or sharing links.

**How much does it cost?**  
Interactive View is available on Pro plans and above. See our [pricing](/content/pricing/index.html) for details.

## Ready to get started?

Try Geckoboard completely free for 14 days.

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