Dashboard error: Geckoboard failed to start | Geckoboard Help Center

Dashboard error: Geckoboard failed to start

Fix the 'Geckoboard failed to start' error with a hard refresh or by clearing your browser cache

July 10, 2025

How to fix this error

This error commonly occurs on devices with insufficient memory or processing power. Check that your device meets our recommended hardware for displaying a dashboard.

If your dashboard displays "Geckoboard failed to start. Please refresh the page to try again", this is typically a browser cache issue.

  1. Try a hard refresh first (press Ctrl+F5 on Windows or Cmd+Shift+R on Mac).

  2. If the error persists, clear your browser's cache completely.