Create a multi-metric Table widget

Learn how to add additional metrics to tables.

Updated over a week ago

For this example, we'll use our Zendesk Support data source to show how to build a table comparing agent performance across multiple metrics.

1. Open the Edit menu on a Zendesk Support widget.
2. Switch the visualization to a Table.
3. Open the metric menu under Display and Add a metric. In our example, we started with Created tickets. We've now added a second column showing Solved tickets.
4. Now click Add metric to add a third column to your table. In our example, we've added First reply time (business).
5. Change the timespan for the ticket data if you require anything different to Past 7 days.
6. Hover over the widget preview and click Add a title to describe the data, e.g. Agent performance.
7. When you've finished configuring your widget, click Save.