# Product update

November 7, 2022

New!

[**Added metrics to Zendesk Chat and Sell data sources**](/content/updates/162/index.html)

We've shipped some highly-requested additions to two of our Zendesk integrations 🎉

**Zendesk Sell**

- Visualize the performance of specific pipelines with a new _pipeline_ data field

- You can now break down metrics by _close date_

**Zendesk Chat**  
Added a new metric, _acceptance rate_
