# Product updates

## July 5, 2022

**New!**

[**Expanded our Zendesk Sell data source to include call metrics**](/content/updates/150/index.html)

We've added a range of metrics to our [Zendesk Sell data source](/content/product/data-sources/zendesk-sell/index.html), centered around _calls_. Show how the team is performing throughout the day and over time, with:

- Number of calls (which can be filtered by owner, related deal, call direction and more)
- Duration of individual calls
- Average call duration
- Call outcomes, including summaries
- ...and more

## June 28, 2022

**New!**

[**Added satisfaction ratings to our Gorgias data source**](/content/updates/149/index.html)

Our [Gorgias data source](/content/product/data-sources/gorgias/index.html) now supports satisfaction ratings. Alongside each star rating, you can also include each rating's accompanying message; a useful way to share feedback with the team!

## June 24, 2022

**New!**

[**Added RingCentral data source**](/content/updates/148/index.html)

We’ve added another new data source - [RingCentral](/content/product/data-sources/ringcentral/index.html)! Keep track of your phone support operation throughout the day, by visualising metrics such as:

- Call volume
- Missed calls
- Abandoned calls
- Total call duration
- Out of SLA call duration
- User presence

…and more.

## June 21, 2022

**New!**

[**Added Asana data source**](/content/updates/147/index.html)

We’ve shipped a brand new [Asana data source](/content/product/data-sources/asana/index.html)! If you’re using Asana to manage your team's work, you can now add data from your Asana projects to your dashboard to keep track of things like:

- How many tasks were completed today, or over time
- Lists of tasks, organised by section, approval status or priority
- Tasks by priority, assignee, due date, completion date and more
- Number of subtasks
- and more...

## June 17, 2022

**New!**

[**Added conversation and satisfaction metrics to our Dixa data source**](/content/updates/146/index.html)

We’ve expanded our [Dixa data source](/content/product/data-sources/dixa/index.html) to support two new categories of metric:

**Satisfaction ratings**

- Number of satisfaction ratings
- Latest and average satisfaction scores
- Satisfaction ratings for specific channels and assignees
- A feed of rating messages, filterable by channel, assignee, rating emoji and more

**Conversations**

- Number of conversations today, or over a time period
- Number of conversations broken out by channel, assignee, queue, status and more
- Average conversation duration
- Conversations per provisioned phone number

## June 6, 2022

**New!**

[**Added more ActiveCampaign metrics**](/content/updates/145/index.html)

We've expanded the range of metrics available in our [ActiveCampaign integration](/content/product/data-sources/activecampaign/index.html) to include:

- New deals
- Deal value
- Deals by pipeline
- New tasks
- Completed tasks
- Overdue tasks

## April 22, 2022

**New!**

[**Improvements to our GA4 integration**](/content/updates/143/index.html)

We’ve shipped some improvements to our [Google Analytics 4 integration](/content/product/data-sources/google-analytics/index.html):

- More dimensions: You can now break GA4 metrics down by more dimensions, including by _content group_, _content type_, _channel grouping_, _page path_, _device_, _operating system_ and _first session date_. We’ve also added several more Google Ads dimensions, including _ad group_ and _keyword text_, and (much requested) support for a _campaign_ dimension.
- Metrics and dimensions are now grouped more logically for easier browsing.

## March 9, 2022

**New!**

[**Additional metrics for Facebook Ads (now out of Beta)**](/content/updates/142/index.html)

We’ve made some improvements to our new [Facebook Ads data source](/content/product/data-sources/facebook-ads/index.html), and are happy to say we’re bringing it out of beta too 🎉.

Add a Facebook Ads widget now and you’ll see we’ve added highly-requested support for custom conversions, as well as several more standard conversion metrics, including:

- Number of conversions
- Canceled subscriptions
- Contacts
- Donations
- Location searches
- Products customized
- Recurring subscriptions
- Appointments scheduled
- Subscriptions
- Trials started

We’ve also added the ability to select ‘today’ as a time period and see those metrics update throughout the day.

## March 9, 2022

**New!**

[**Ecommerce metrics for GA4**](/content/updates/141/index.html)

Our Google Analytics 4 data source now supports the full range of ecommerce metrics available in GA4, making it possible to show sales volume, most popular items, checkouts, promotion performance and more on your dashboards 🎉

## February 16, 2022

**New!**

[**Facebook Ads beta**](/content/updates/140/index.html)

ICYMI: we recently shipped a beta version of a new Facebook Ads data source that includes a broader range of metrics, improved filtering options, and grouping functionality, enabling Facebook advertisers to build much richer dashboards with Geckoboard.