# Product updates ## October 9, 2024 ### New! [**Share snapshots of dashboards in Slack whenever you need to**](/content/updates/200/index.html) Want to give your dashboards more visibility in Slack, without waiting for a [snapshot](/content/product/snapshots-and-reports/index.html) to trigger? We’ve updated our Slack integration so that any sharing link pasted into Slack can automatically take a snapshot of your dashboard, and display it then and there, making it even easier for teams and stakeholders to see your important numbers. New Slack connections will benefit automatically from this update. If you’ve previously connected Slack to Geckoboard though, you’ll just need to update your connection by clicking reconnect in the Slack snapshot menu. ## September 18, 2024 ### New! [**Database connections can now be edited**](/content/updates/199/index.html) We’ve made it possible to update existing database connections on your account. If you’ve connected one of the [database engines Geckoboard supports](https://support.geckoboard.com/en/articles/6055503), you’ll find the connection listed at the bottom of the **Connections** panel, within the **Admin** section of your account. From there, click _Edit connection_ to update and save your settings. ## September 12, 2024 ### New! [**Slack notifications can now be set up on all data sources**](/content/updates/198/index.html) We’ve made [Notifications](/content/product/kpi-notifications/index.html) available for all our data sources. Now you and your team can get alerted in Slack when important numbers change, wherever your data is coming from - including spreadsheets! To set a notification up, you’ll first need to add a status indicator to a number or gauge widget. Then just follow the simple steps to connect Slack and choose a channel you want to get notified in. For more information check out our [setup guide](https://support.geckoboard.com/en/articles/8677060-get-notified-in-slack-when-important-changes-happen-to-a-key-metric). ## August 8, 2024 ### New! [**New and improved LinkedIn integrations**](/content/updates/197/index.html) Our LinkedIn and LinkedIn Ads integrations just got a powerful upgrade. Now split out into two separate integrations, they benefit from a much improved widget-building experience featuring live widget previews, more visualization types and support for multiple metrics on the same line chart. [Notifications](/content/product/kpi-notifications/index.html) are now supported, so you can get alerted instantly in Slack the moment you hit a follower target, spend threshold or other important milestone on your business page. And on most metrics, [Interactive View](/content/product/interactive-view/index.html) is available, allowing you to drill into more detail from your dashboard, without having to jump into LinkedIn. ### New metrics This update also brings a whole host of new metrics to keep track of, including: **LinkedIn:** - New followers (organic, sponsored and total) - Reactions - Reposts - Clicks - Impressions - Engagement rate **LinkedIn Ads:** - Cost per conversion - Total conversion value - Leads - Lead form opens - Click conversions - Sponsored message sends - Sponsored message opens - Reach - Video views - ...and over 18 other metrics Almost all of these can be reported on at the account level as well as individual campaign and campaign group levels too, and new filters for country, industry and device type give you even more flexibility. ## August 6, 2024 ### [**Intercom data source upgrades**](/content/updates/196/index.html) Our [Intercom data source](/content/product/data-sources/intercom/index.html) has been upgraded! **Truly real-time refresh rates**: Intercom widgets now react instantly to changes in your Intercom account. **Wider support for source data**: All metrics - apart from customer satisfaction - can be broken down in source data view, opening up more possibilities for diagnosing and analyzing individual conversations. **More historical time periods**: We’ve added several convenient time periods that help with historical reporting, including ‘yesterday’ and ‘last week’. **Fixed**: The names of teams and teammates in Geckoboard now stay in sync automatically with any changes you make in Intercom. ## July 31, 2024 ### [**Improved Slack snapshots**](/content/updates/195/index.html) We’ve made some improvements to [Slack snapshots](/content/product/snapshots-and-reports/index.html). - The vertical bar to the left of each snapshot is now colour-coded - green by default, and red if there has been an error whilst generating your snapshot. - The dashboard title now links to the edit page for that specific dashboard. - Each snapshot now includes a short description of when it’s scheduled to send. ## July 30, 2024 ### New! [**Zendesk: New 'agent comments' metric and wider support for custom fields**](/content/updates/194/index.html) We’ve added a new metric to our Zendesk Support data source - _Agent comments_ - covering both public and internal comments. Using the _update type_ filter makes it possible to track how many comments were replies to existing tickets or produced tickets themselves. We’ve also expanded support for custom fields; they're now available as filters on ticket update metrics (such as agent replies), and text and date custom fields can now be displayed as raw data in a table. ## July 30, 2024 ### New! [**Connected spreadsheets can now be deleted**](/content/updates/193/index.html) It’s now possible to delete connections to individual spreadsheets. To do this, select _Spreadsheets_, _Excel_ or _Google Sheets_ from our list of data sources whilst logged in, hover over the spreadsheet you want to remove, and click the delete button. ## July 19, 2024 ### [**Improvements to tables and tooltips**](/content/updates/192/index.html) Making data easy to understand is a core part of [Geckoboard’s mission](/content/about/index.html). We took some time recently to improve the way some of our visualizations behave in order to improve legibility and bring them in line with current best practice. **Improved alignment of numbers in a table** Previously, numbers in a table would use proportional spacing, often resulting in them being misaligned. Now numbers align cleanly, making it easier to compare values across different rows in a glance. **Consistent number formatting** Another behavior that previously made tables trickier to read was the use of inconsistent formatting across numbers in a column. This has now been fixed to ensure all numbers share the same abbreviation and number of decimal places. **Column wrapping on tables** We’ve made tables more flexible, to make better use of the space on your dashboards. If your dataset is longer than your widget would normally have allowed, and there’s unused space in your widget, your table will now wrap to show a second column of data. Newly created tables wrap by default, but you can change this behavior using a new ‘Visualization options’ menu. **Better tooltips** On line and column charts, you’ll now notice tooltips include the name of the series, and there’s less chance of them overlapping with the data point you’re looking at too! **Improved handling of ‘no data’ situations** Number widgets now clearly show when there’s no data available to create a visualization, and no longer hide labels either. ## July 16, 2024 ### [**Updated Pipedrive data source**](/content/updates/191/index.html) We’re excited to announce the launch of our massively improved [Pipedrive data source](/content/product/data-sources/pipedrive/index.html) - one of our biggest updates to date 🎉. Pipedrive customers can now add a range of new metrics to their dashboards, which now refresh _instantly_. We’ve also overhauled the widget-building experience, added support for notifications and built three new visualizations that will make your Pipedrive data even more motivational for your sales team. Read on for more! ### What’s new? **Easier Pipedrive widget-building** Build Pipedrive-powered dashboards much quicker, with a more streamlined widget-building flow and a live preview of your widgets that lets you see what your widget will look like before it's saved to your dashboard. **Real-time updates** Celebrate wins and address performance issues faster; our Pipedrive integration now updates _the instant_ deals and activities are updated in Pipedrive itself. **More Pipedrive metrics supported** You can now visualize more metrics from Pipedrive like _time to close, duration of activities, weighted value of deals, deals expected to close_ and many more. **Support for custom fields** By popular request, we now support filtering by custom fields you’ve set up in Pipedrive. Available whatever Pipedrive plan you’re on. **Three new visualizations** We’ve built three brand new visualizations specifically designed to make sales data more motivational - a live leaderboard featuring avatars of your reps, a deal feed, and a funnel designed for monitoring the health of your pipeline. **Notifications** Get alerted in Slack when Pipedrive metrics hit specific goals or thresholds, using [notifications](/content/product/kpi-notifications/index.html). **Interactive View** Want to dig deeper into changes in your data? [Interactive View](/content/product/interactive-view/index.html) gives you a quick way to query your Pipedrive data right from your dashboard. You can click through to specific deals in Pipedrive and even download data as a .csv for further analysis too. **…and more** This update includes many smaller improvements too, including support for dates in the future, and more filters.